At Rotogel, we treat your privacy as a responsibility that cannot be taken lightly. This policy explains in detail how we manage your personal information — from the moment you register through every transaction you make.
All data transmitted between your device and Rotogel's servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions.
Rotogel has never and will never sell members' personal information to any third party. Your privacy is not a commodity — it is your right, and we protect it.
You have the right to access, correct, or request the deletion of your personal data at any time through your account settings or by contacting our team.
Data is stored on servers protected physically and digitally, with strict access controls. Only authorized personnel may access sensitive information.
We only collect data necessary to operate. There is no excessive data collection unrelated to the Rotogel services you use.
In the event of any data breach involving your personal information, Rotogel will notify you within a reasonable timeframe in accordance with legal requirements.
This Privacy Policy is published by Rotogel ("we", "Platform") and applies to all users of the rotogel.pro website and related mobile applications. We understand that entrusting your personal information to an online platform requires a high level of confidence — and we do not take that trust lightly.
This policy transparently explains what information we collect, why we need it, how it is used and stored, and the rights you hold as the owner of that data. We encourage you to read this policy in full to fully understand how Rotogel manages your privacy.
Rotogel collects several categories of information from members to ensure our services function properly, securely, and in line with your needs. Below is a detailed breakdown of the types of data we collect:
| Data Category | Type of Information | Primary Purpose |
|---|---|---|
| Identification Information | Full name, date of birth, identification card number | Identity verification (KYC), fraud prevention |
| Contact Information | Email address, phone number, residential address | Account communications, security notices |
| Financial Information | Bank account number, deposit and withdrawal records | Payment processing, transaction verification |
| Game Data | Betting history, wins, game preferences | Personalisation, responsible gaming compliance |
| Technical Data | IP address, device type, browser, session cookies | Security, fraud detection, platform performance |
We may also receive information about you from legitimate third-party sources such as identity verification service providers or fraud prevention agencies, solely for security and legal compliance purposes.
Every piece of information we collect has a clear and legitimate purpose. Rotogel uses your data solely for the following purposes:
Rotogel implements comprehensive security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. Our security infrastructure is designed to meet and exceed industry standards.
Your personal data is retained for as long as necessary to fulfill the purposes stated in this policy or as required by applicable law. Data that is no longer needed will be securely deleted using appropriate methods.
Rotogel does not sell, rent, or trade members' personal information. However, in the course of operating the platform, we may share certain data with carefully selected third parties in the following situations:
All third parties we engage with must comply with strict data protection standards and are not permitted to use your information for any purpose beyond the agreed scope.
Rotogel uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored on your device to remember your settings and preferences.
You can manage or disable cookies through your internet browser settings. However, disabling certain cookies may affect platform functionality. Essential cookies cannot be disabled without impacting your ability to use Rotogel services.
As a Rotogel member, you have the following rights regarding your personal data. Rotogel is committed to respecting and facilitating the exercise of these rights:
You may request a copy of all personal information we hold about you at any time.
If any of your information is inaccurate, you have the right to request its correction promptly.
Under certain circumstances, you may request that we delete your personal data ("right to be forgotten").
You may request that we restrict the processing of your data in certain situations as defined by law.
You may request your data in a structured, machine-readable format for transfer to another party.
You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, you may contact our team via live chat or email at [email protected]. We will process your request within 30 calendar days. For complex cases, this period may be extended to up to 60 days with prior notice to you.
Rotogel services are strictly for individuals aged 18 and above. We do not knowingly collect or process personal information from minors. Should we discover that a child's data has been collected without our knowledge, it will be deleted immediately and the associated account will be closed.
Rotogel reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The "Updated" date at the top of this page indicates when the last amendment was made.
In the event of material changes — those that significantly affect your rights or how we process your data — we will notify you via your registered email or a prominent notice within the platform before the changes take effect. Continued use of the Rotogel platform after amendments are enforced constitutes acceptance of the updated policy.
We encourage you to review this page periodically to stay informed about how we protect your privacy. All previous versions of this policy are available upon request through our support team for historical reference.
If you have any questions, concerns, or complaints about how Rotogel handles your personal data, our team is ready to help. We take every privacy complaint seriously and will investigate and respond within a reasonable timeframe.
The fastest way to get immediate assistance. Response within 2 minutes.
[email protected] — For privacy inquiries requiring written documentation.
We aim to respond to all privacy-related inquiries within 3 business days. For more complex cases involving data access or deletion requests, please allow up to 30 calendar days for us to fully process your request.
With a transparent privacy policy and high-grade security infrastructure, you can play at Rotogel with confidence. Join over 500,000 members who trust us.
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